Bilingual Customer Service Representative Community, Social Services & Nonprofit - Marion, IN at Geebo

Bilingual Customer Service Representative

Marion, IN Marion, IN Temporary Temporary $17 an hour $17 an hour 1 day ago 1 day ago 1 day ago Urgently Hiring Bilingual Customer Service Representative Hours:
10:
00am-7:
00pm EST (9:
00am-6:
00pm CST) Pay:
$17/hr Job Description Purpose:
Provide call center support to pandemic EBT patrons by answering via telephone or computer program specific questions and resolving their concerns.
We are actively seeking full-time bilingual agents to work as an Inbound Customer Service Representative, the customer service you will be providing is via phone and is helping customers with questions around pandemic EBT benefits.
Service questions from customers could be How do I activate my card? or Can I get a replacement card? You will be working independently from home and will be expected to collaborate with management and co-workers in a remote setting.
To be successful in this role, you should have the ability ensure call resolution in a timely manner, have excellent verbal and written communication skills, maintain the highest standards of quality, guarantee customer satisfaction on every call, and perform other duties as assigned.
For more information call our office:
765-664-6966 or 765-459-7979 Job Type:
Temporary Pay:
$17.
00 per hour
Benefits:
Dental insurance Health insurance Vision insurance Work from home Experience level:
No experience needed Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Application Question(s):
A quiet work environment, free of interruptions, is a must.
Do you have a designated, quiet workspace in your home? Do you live in the state of Indiana? Are you fluent in English and Spanish, both written and spoken? Education:
High school or equivalent (Required) Work Location:
Remote Purpose:
Provide call center support to pandemic EBT patrons by answering via telephone or computer program specific questions and resolving their concerns.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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